For the city-specific FAQ,
please visit one of the following city pages

Getting Started

  • I’m not based in any of the cities mentioned - what do I do?

    We are not yet operating in your city - but it may not be long until we are! Please go to HTTPS://PARTNERS.UBER.COM/SIGNUP/ and input your city name and we’ll be in touch.

  • Do you accept hired / tracked vehicles?

    Yes. We accept hired / tracked vehicles as long as they comply with our licensing and vehicle type conditions.

  • Do you supply or hire vehicles?

    No. Uber does not own any vehicles, nor do we hire them out. However, we can put you in touch with companies that do - just ask!

  • Do I need to have my own iPhone to work with Uber?

    Not at all! When you come in for induction we'll provide you with your own Uber iPhone (deposit required) which you'll use for all of your Uber work.

Billing

  • When do I get paid?

    Uber pays drivers on a weekly basis from Monday 4:00am to Monday 3:59am. Please allow 3-5 business days for this payment to process. The most accurate source for your payments are the invoices located within your Partner Dashboard.

    To access the invoices, you can log in at HTTPS://PARTNERS.UBER.COM (the username and password are the same as the UberDriver app on your phone) and click the "Invoices" link on the left.

  • How do I get paid?

    You'll be paid on a weekly basis via direct bank transfer.

    Once you are inducted on to the platform we will ask you to email us your full bank details. Or, when you come in to induction just bring a copy of your paper bank statement which includes your IBAN and BIC information!

Miscellaneous

  • Can a user request me in the future?

    No, users automatically request the closest driver based on location. This ensures that users are receiving the lowest ETAs, and that drivers are spending less on petrol.